Online Scheduling
I am happy to announce the launch of the new Online Scheduling system. You can now request new appointments including In-person, Telehealth, and Phone Check-ins, and cancel appointments using the secure client portal.
Step-by-step Instructions
Once you are logged into the client portal you will see the option to “Request an Appointment.” Once you click on one of them, you will then be asked to select a service (ex. Psychotherapy, 50-55 min, In-Person)
Then you will be prompted to select a location. There is only one option to choose.
Then a calendar will appear. The days that are white are days that have open options. When you click on a
day scroll down and you will find “Morning, Afternoon, and Evening” Tabs. If there are open appointments
they will be listed in blue.
Once you have selected a time you will be scheduled, and will see a “Thank You” with the details of the
appointment you selected and options to add it to your calendar and/or cancel the appointment.
Then your part is complete. It will send me the information and I will confirm the appointment or decline it
FAQs
● Can I still schedule by email, phone, text, or in person?
Yes, online scheduling will be an additional option.
● Can I cancel my appointment request?
Yes, you will see the option to cancel the appointment you scheduled.
● It only lets me book appointments 2 weeks in advance but I want to have a consistent time?
Book the time you desire then contact me and I can schedule the appointment to be consistently yours (if available).
● Can I schedule parent sessions or phone check-ins through online booking
Yes, when you select a service choose ‘Parent Psychotherapy without client Present, 50-55 min, [Telehealth or In-person]’ for a parent only session
Yes, when you select a service choose ‘Telephone Call, 11-15 mins’ or ‘Telephone Call, 15-30 mins’ for a phone check-in.
● How fast will the appointment be confirmed or declined?
I will try to respond to appointment requests Monday-Saturday within 48 hours unless I am on vacation or out-of-office due to illness.
● I am not sure which service to select?
Play Therapy sessions and Individual Adult sessions are most often ’Psychotherapy, 50-55 mins’
Tip: Remember to check if the services is ‘In-Person’ or ‘Telehealth’
● What happens if I forgot my password for the client portal?
There is an option to reset your password when you attempt to login. You can also call, text, or email me and I can reset it for you.